. >>> hidden in cell phone bill, taxes, folks. 911 districts even school districts often tack on taxes to your wireless bill. and you probably don't even know about it. all together it adds 17.2% on average. that's according to the tax foundation. >>> all right. this is the largest fine ever against a debt collector for harassing consumers. the federal trade commission finds expertlobal solutions the largest debt corrector in the world $3.2 million for abusive tactics. calls at work. calls at night. over and over again, all this, quote, with the intent to annoy, harass or abuse, that's according to the government. sometimes, even haranguing consumers after they had paid the debt. >> after? >> after they have paid the debt. this is a very big business. 30 million people owe money that a debt collector is trying to go after you. 30 million people. >> so there's a limit there. >> ftc says there's definitely a limit. also we've heard in other collection debt stories about how they call friends, family, ministers, bosses. all trying to push you to pay up the debt. to shame you. >> christine